Watch the video above to see how this abandoned coffee warehouse in Brooklyn was transformed. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. Buyers beware--do not buy anything off of a clearance shelf at this store ever ever ever!!!! Given the COVID-19 pandemic, call ahead to verify hours, and remember to practice social distancing. The headquarters are housed inside Empire Stores, the new Brooklyn Bridge Park cultural complex along the East River. The associates at the phone the first 3 times were very help full and we were very patience beside they made a mistake when pick up the furniture, but the associate that answer the phone today.. horrible. These same partners are responsible for creating many of the handcrafted products available in West Elm’s retail stores. Plus use our free tools to find new customers. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. Always trying to bring the best inspiration to our creative readers ! I called West Elm within 15 min. Brought to you by 45 Main St Ste 9, Brooklyn, NY 11201 Map & Directions (718) 473-1800. Add photo West Elm Corporate Office. prior written permission of Advance Local. Please note, when the order confirmation was emailed, the pieces were due for delivery between Nov 4 and Nov 18. Had a specific salesgirl I had been working with and felt comfortable with ( who's shall remain nameless - as unnecessary in my mind- ) Well I spent 1500.00 on coffee tables and lighting one month with your company- the intention was to spend a lot more with you- went back to pick up a coffee table I bought and to acquire an accent chair for living room- I had a 500.00 budget for... Posted by A Former Brooklyn Warehouse is Transformed into West Elm’s Sophisticated, Branded Offices . The building is one of a few still in existence in the region that retains its original distinctive features: a brick masonry façade, schist structural walls and heavy frame timber construction. All rights reserved (About Us). Frame is making noise every time you sit (furniture medic agreed) fabric is NOT holding up well at all! They sent the furniture with a wrong piece. Scope for the open office design included a custom grand blackened steel staircase with glass guardrails, custom spiral staircase connecting the 2nd & 3rd floors, custom wood cabinetry throughout, exposed ceilings to showcase spiral ductwork & custom light fixtures, and all new mechanical, plumbing, electrical, fire alarm, and low voltage systems. Questions? What a terrible experience!!! Horrible experience with West Elm. Brought to you by and they said they would put a request in to add the coupon. 55 Washington St. Suite 900SBrooklynNY11201. Mc Gowan served as General Contractor for the 120,000 square foot interior fit-out of the West Elm Corporate Headquarters, located on the 2 nd & 3 rd floors of the iconic Empire Stores building in DUMBO, Brooklyn. Love Crate and Barrel - more money but work the cost!! Get answers from West Elm Corporate Office staff and past visitors. total that they would be able to help. See 14 photos and 1 tip from 371 visitors to West Elm Corporate Office. I purchased six metal candlesticks off of a clearance shelf. Johnny D. on June 24, 2017. Horrible experience! 11201 jclookbook on August 30, 2016. Citysearch is a registered trademark of CityGrid Media. And, so much for customer service. Know more about this business than we do? See all 14 photos taken at West Elm Corporate Office by 488 visitors. My experience is very similar to Ms. Agnes Hernandez below. NY apply to all content you upload or otherwise submit to this site. I returned that as well but could only get a credit where it was over 30 days?? So now, I have paid $60 for nothing. 0.0. The space's original distinctive features (heavy timber frame, schist structural walls) were cleaned and delicately restored to accentuate the building's history. Called West Elm in July and they sent out a furniture medic in September! Theodora C. on December 05, 2016. and received an email back that they could not add the coupon after the order was placed. I also purchased the hand looped rug which fell apart in 5 weeks.. This business specializes in Furniture and has 3 review(s) with a star rating of 1.0. They said it was not available to be shipped and told me... Posted by Had a specific salesgirl I had been working with and felt comfortable with ( who's shall remain nameless - as unnecessary in my mind- ) Well I spent 1500.00 on coffee tables and lighting one month with your company- the intention was to spend a lot more with you- went back to pick up a coffee table I bought and to acquire an accent chair for living room- I had a 500.00 budget for the piece - felt an immediate lack of enthusiasm by my usual sales associate for my plight and found her to be less than helpful- every chair in my price range was either not in store or would take an excessive amount of time to receive in store- finally feeling defeated before collecting my latest purchase (the coffee table) I made a comment that perhaps a check I was anticipating would come in and that perhaps I would return and have a better outcome - now your sales associates - who by now I have spent 2 grand with remarked " Yea - let's hope it's a bigger check." Be amongst the 200,000+ Trendland subscribers West Elm Corporate Office at 45 Main St Ste 9, Brooklyn, NY 11201 Erected in phases from 1869-1885, Empire Stores was originally a coffee production facility and warehouse that dates back to the early construction of the Brooklyn Bridge. 0. Average Rating and Total Reviews. I... Posted by Foursquare © 2020  Lovingly made in NYC, CHI, SEA & LA. I agreed to take a $150 discount and they are now telling me by taking... Posted by Hopefully her issue was resolved professionally in timely manner. I would think that after placing an expensive order and contacting the company within 20 min. All rights reserved. The manager of the store would not give me a refund because his words "I returned the candlestick damaged and they obviously had been used". Bought several thousand dollars worth of furniture. VM Architecture and Design (VMAD) has been working with west elm … The office also serves as a showcase for west elm Workspace, the brand’s contract furniture line that launched in 2015. www.vmdstudio.com (looking on yelp - others have experienced horrible customer service in this store too). Furniture, Housewares, Kitchen Utensils, Vanities, Management Services, Chinaware & Glassware. Brought to you by poor woman. Curated everyday since 2006! She said that the gift certificate that the other associated offer me was too high and then she said because I didn't handle this order professionally I didn't get the gift card.. it was a joke. to receive our (free) daily Newsletter! She didn't help at all. User Agreement (updated 5/25/18) and Very disappointed. I emailed them right after the phone call {all within 20 min.}

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